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What is LLM use cases

Top LLM use cases and real-world applications in 2026

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AI-powered client engagement and personalization agent

Company

NDA

Industry

Fitness & Wellness

Country of the Company

EU

Type of Service

Development

Tasks

  • Develop machine learning models to analyze client behavior, segment users, and predict preferences.
  • Build a personalized recommendation engine for workout plans, services, and offers.
  • Create a scheduling optimization model to align client availability with trainer resources.
  • Integrate a large language model as the conversational core of client’s in-app virtual assistant.
  • Fine-tune the LLM to reflect the company’s brand tone, gym-specific procedures, and customer support guidelines.
  • Build an ETL pipeline to unify data from client’s mobile app, gym systems, and CRM/ERP into a centralized repository.
  • Implement secure cloud storage for models, logs, and backups using AWS S3.

Challenges

  • Historical records were incomplete or noisy, limiting early model accuracy.
  • Client preferences shifted over time, requiring continuous model updates, while new clients or services lacked sufficient data for meaningful recommendations.
  • The LLM occasionally generated plausible but incorrect outputs.
  • The platform needed to comply with data privacy regulations such as GDPR while maintaining user trust.

Solutions

  • Client data used for modeling was anonymized using salted one-way hashes; personally identifiable information was excluded from analytics workflows.
  • Custom instructions, prompts, and reinforcement feedback were used to shape the assistant’s responses, ensuring brand consistency and accuracy in gym-related queries.
  • Built a robust data pipeline to extract, clean, and centralize information from multiple systems, improving data reliability for ML models.
  • Combined behavior prediction, segmentation, and recommendations into one agent that could adapt based on real-time user feedback and platform usage patterns.
  • The mobile app was updated with a clear privacy policy and tools for users to view, export, or delete their personal data.

Outcomes

  • Successfully deployed a secure and compliant AI assistant that recommends content, manages schedules, and engages clients in personalized conversations.
  • Improved user satisfaction through more relevant recommendations and faster response times.
  • Maintained data privacy and built trust with clients through transparent handling of sensitive information.
  • Laid a scalable foundation for ongoing machine learning improvements and LLM updates.

Technologies Used

Pandas

TensorFlow

PyTorch

Scikit-learn

FastAPI

MLflow

Docker

psycopg2

Company

NDA

Industry

Fitness & Wellness

Country of the Company

EU

Type of Service

Development

Learn about our impact through case studies

AI agent for real-time price prediction and automated trading insights

Company

NDA

Industry

Financial Services

Country of the Company

UK

Type of Service

Development

Tasks

  • Build a machine learning model to forecast price movements across selected trading instruments.
  • Develop an AI agent that interprets model outputs to inform automated decision-making processes.
  • Integrate reporting functionality to generate and deliver performance metrics and KPIs.
  • Implement an external trigger system (e.g., email and webhook) to automatically activate the agent and handle follow-up responses.

Challenges

  • Financial markets are unpredictable; historical patterns may not hold during major geopolitical events or policy changes, especially within the UK market.
  • Extracting predictive signals from structured market data and unstructured sources like news or social media required significant effort, with no guarantee of impact.
  • Embedding robust trading safeguards (e.g., stop-losses, position limits) that adapt dynamically to model confidence and market volatility.
  • Models trained on historical data could fail in live trading environments, particularly when trained on limited market cycles.

Solutions

  • Developed adaptive models with online learning capabilities to regularly retrain on new data and adjust to changing market trends.
  • Integrated macroeconomic indicators and real-time event data into the model to improve responsiveness to market shifts.
  • Used automated feature engineering (AutoFE) tools to rapidly test and refine a wide range of input variables.
  • Worked closely with financial experts to vet model features and interpret market behavior accurately.
  • Deployed advanced NLP pipelines to extract signals from news headlines, social sentiment, and regulatory updates.
  • Hosted models on high-performance infrastructure, optimizing serving latency and throughput using FastAPI.

Outcomes

  • Delivered an AI agent capable of handling real-time price predictions for multiple instruments.
  • Enabled automatic activation via email or webhook, with the agent retrieving inputs, executing analysis, and sending back KPI reports.
  • Reduced manual intervention in forecasting and reporting workflows.
  • Created a scalable foundation for automated decision-support tools in financial operations.

Technologies Used

Python

TensorFlow

llama-index

AWS

FastAPI

Gemini

Company

NDA

Industry

Financial Services

Country of the Company

UK

Type of Service

Development

Learn about our impact through case studies

AI platform for streamlined design compliance and reduced project risks

Company

Compass GPT

Industry

AI

Country of the Company

USA

Type of Service

Development

Tasks

  • Develop a Generative AI-powered platform for design compliance.
  • Enable natural language queries of current IBC codes.
  • Incorporate ASCE 7-16 design standards into the platform.
  • Integrate IBC code tables and figures into tailored responses.
  • Allow iterative refinement of queries.
  • Generate project-specific building code review reports.
  • Ensure the platform is mobile and desktop ready.

Challenges

  • The main challenge was to develop an advanced Generative AI interface to address design compliance issues, reduce costly changes that derail project timelines and budgets, and provide easy access to design requirements and insights.

Solutions

  • Developed a Generative AI-powered platform with a ‘ChatGPT’ like interface.
  • Enabled tailored responses to natural language queries of current IBC codes.
  • Integrated key design parameters specified in ASCE 7-16 design standards.
  • Incorporated IBC code tables and figures into tailored responses.
  • Provided the ability to refine queries iteratively.
  • Generated project-specific building code review reports.
  • Ensured the platform is mobile and desktop ready.

Outcomes

  • Transformed the way users access design requirements and insights.
  • Improved efficiency in handling design compliance issues.
  • Reduced project timeline and budget overruns caused by non-compliance.

Technologies Used

LLM

Natural Language Processing (NLP)

Retrieval-Augmented Generation (RAG)

Mobile and Desktop Interface Technologies

COMPANY

Compass GPT

Industry

AI

Country of the Company

USA

Type of Service

Development

Learn about our impact through case studies

Forecasting material consumption and sales

Company

NDA

Industry

Pharmaceutical

Country of the Company

NDA

Type of Service

Consulting

Tasks

  • Implement AI/ML solutions to forecast material consumption and sales, optimizing procurement, supply chain, and production quantities in the Pharma industry.

Challenges

  • Ensuring accurate data collection and seamless integration with existing systems.
  • Managing data privacy and security, adhering to GDPR and HIPAA regulations.
  • Maintaining model accuracy and adaptability to dynamic market conditions.

Solutions

  • Implement ARIMA and LSTM models for time series forecasting of material usage and sales.
  • Integrate models with ERP and CRM systems for seamless data flow.
  • Establish a robust data governance framework.
  • Enable continuous model retraining to adapt to market changes.
  • Enhance procurement planning and production schedules to reduce material waste.

Outcomes

  • Achieve a 10-15% reduction in material waste, improving overall efficiency and reducing costs.

Technologies Used

LSTM

Integration with ERP and CRM systems

Data Governance Framework

COMPANY

NDA

Industry

Pharmaceutical

Country of the Company

NDA

Type of Service

Consulting

Learn about our impact through case studies

Leading AI-powered co-pilot solutions for manufacturing and assembly

Company

nFlux

Industry

Manufacturing

Country of the Company

USA

Type of Service

Consulting/Development

Tasks

  • esign and optimize ML pipelines for manufacturing.
  • Develop scalable cloud infrastructure for ML.
  • Prepare, clean, and annotate data for quality training.
  • Implement CI/CD pipelines for ML models.

Challenges

The main challenge was to create a robust, scalable ML pipeline to process large volumes of manufacturing data in real-time, ensuring reliability and efficiency to support AI-driven co-pilot solutions for operator assistance.

Solutions

  • Built a complete ML pipeline for data processing, training, and deployment.
  • Enhanced scalability and reduced costs with cloud resources.
  • Developed data cleaning tools for high-quality datasets.
  • Integrated CI/CD for seamless model updates.

Outcomes

  • Implementing the ML pipeline boosted manufacturing efficiency and accuracy, while the nFlux Guide™ enhanced operators’ achievement, safety, and reduced stress, leading to greater productivity.

Technologies Used

Python

Tensorflow

PyTorch

AWS

Azure

Docker

Company

nFlux

Industry

Manufacturing

Country of the Company

USA

Type of Service

Consulting/Development

Learn about our impact through case studies

Major energy and gas holding in Europe

Company

DTEK Group

Industry

Energy Generation

Country of the Company

EU

Type of Service

Consulting

Tasks

  • Develop a predictive model on the wind energy production forecast
  • Analyze historical data for accuracy
  • Implement and test the model

Challenges

Accurately forecast wind energy production based on historical data.

Solutions

  • Developed a predictive model for wind energy production
  • Utilized historical data for training and testing the model
  • Implemented machine learning techniques to enhance forecast accuracy

Outcomes

  • Model Forecast – mean Absolute Percentage Error was <10

Technologies Used

Python (pandas, numpy, scipy, scikit-learn)

PyTorch

LSTM

Company

DTEK

Industry

Energy generation

Country of the Company

EU

Type of Service

Consulting

Learn about our impact through case studies

Retail pioneer in health and beauty products

Company

Eva

Industry

Retail

Country of the Company

Ukraine

Type of Service

Consulting

Tasks

  • Analyze customer behavior
  • Identify upselling and cross-selling opportunities
  • Leverage data analytics to boost revenues
  • Increase the average basket size
  • Understand key customer segments
  • Retain customers in a competitive market

Challenges

Need a strategy to analyze customer behavior, identify upselling and cross-selling opportunities, leverage data analytics to boost revenue, and retain key customer segments in a competitive market.

Solutions

  • Developed a new recommender engine to grow the average basket size
  • Implemented a new churn retention strategy based on model’s predictions
  • Leveraged data analytics to understand key customer segments and opportunities

Outcomes

  • The new recommender engine allowed to grow the average basket size by 0.4 items
  • The new churn retention strategy based on our model’s predictions allowed early detection of churning clients, which led to a decrease in churn from almost 20% to 15%

Technologies Used

Python (pandas, numpy, scikit-learn, LightGBM, TensorFlow)

Ederned

Company

EVA

Industry

Retail

Country of the Company

Ukraine

Type of Service

Consulting

Learn about our impact through case studies

Outreach platform for increasing sales and reducing risks

Company

Outreach.io

Industry

Sales Execution Platform

Country of the Company

USA

Type of Service

Development

Tasks

  • Enable real-time audio and text recognition
  • Provide instant insights for sellers
  • Develop a new feature for customizing video and audio content

Challenges

Enabling real-time audio and text recognition, providing instant insights for sellers. Developing a new feature for customizing video and audio content, aiming to enhance the platform’s functionality.

Solutions

  • Released real-time audio and text recognition & processing to offer immediate information to sellers
  • Developed a new feature of video and audio customization
  • Data annotation for multilanguage audio data

Outcomes

  • Immediate information delivery through real-time recognition
  • Enhanced platform functionality with customizable video and audio content
  • Multilanguage data annotation for broader reach

Technologies Used

Python

Golang

React.js

Company

Outreach.io

Industry

Sales Execution Platform

Country of the Company

USA

Type of Service

Development

Learn about our impact through case studies

A global Big Four accounting and consulting firm

Company

Ernst & Young

Industry

Consulting

Country of the Company

UK

Type of Service

Consulting

Tasks

  • Establish a single client-consultant touchpoint for client questionnaires.
  • Enable advanced analytics for consultants.
  • Generate HRPP, Salary reports, and Graded Pay Structure.

Challenges

The main challenge was to create a system that ensures continuous availability, enhances customer experience, boosts consultant effectiveness, and minimizes their data-related tasks.

Solutions

  • Developed a secure, single-touchpoint service with dynamic dashboards and drill-down capabilities.
  • Built an autonomous system with a modern, user-friendly interface.
  • Used historical data for predictive analytics and personalized recommendations.

Outcomes

Improved customer satisfaction with a user-friendly service, enhanced consultants’ effectiveness, enabling greater project scalability, reduced consultants’ data tasks, freeing resources, and showcased EY’s commitment to modern solutions and brand value.

Technologies Used

Python (pandas, numpy, scipy, scikit-learn)

PyTorch

LSTM

Company

Ernst & Young

Industry

Consulting

Country of the Company

UK

Type of Service

Consulting

Learn about our impact through case studies