A global Big Four accounting and consulting firm

ConsultingUK

Company

Ernst & Young

Industry

Consulting

Country of the Company

UK

Type of Service

Consulting

Tasks

  • Establish a single client-consultant touchpoint for client questionnaires.
  • Enable advanced analytics for consultants.
  • Generate HRPP, Salary reports, and Graded Pay Structure.

Challenges

The main challenge was to create a system that ensures continuous availability, enhances customer experience, boosts consultant effectiveness, and minimizes their data-related tasks.

Solutions

  • Developed a secure, single-touchpoint service with dynamic dashboards and drill-down capabilities.
  • Built an autonomous system with a modern, user-friendly interface.
  • Used historical data for predictive analytics and personalized recommendations.

Outcomes

Improved customer satisfaction with a user-friendly service, enhanced consultants’ effectiveness, enabling greater project scalability, reduced consultants’ data tasks, freeing resources, and showcased EY’s commitment to modern solutions and brand value.

Technologies Used

Python (pandas, numpy, scipy, scikit-learn)

PyTorch

LSTM

Company

Ernst & Young

Industry

Consulting

Country of the Company

UK

Type of Service

Consulting

Learn about our impact through case studies

Ukraine Pharmaceuticals Manufacturing

AI Recruiter automating candidate screening for a pharma company

Automated multilingual candidate screening with 92%+ call completion without human intervention, reducing recruiter workload by 35+ hours per week and accelerating first contact from 2 days to under 1 hour.

LEARN MORE
USA Commercial Real Estate

Smart app for residential parking sharing

Built a credit-based parking sharing platform that helps residents turn unused parking spaces into a shared community resource, matching available spots with guest vehicles while keeping owners in control.

LEARN MORE
USA AI-powered services

Real-time AI digital human platform for interactive customer experiences

Building real-time, human-like AI interactions through digital avatars capable of communicating with users and performing practical actions across customer support, sales, and other business scenarios.

LEARN MORE
USA Retail

SOTA model for high-precision product identification

Enabled automated “share-of-shelf” analysis and instant planogram tracking with minimal human error for complex retail environments.

LEARN MORE
EU Fitness & Wellness

AI-powered client engagement and personalization agent

Successfully deployed a secure and compliant AI agent that recommends content, manages schedules, and engages clients in personalized conversations via the fitness-tech platform.

LEARN MORE
UK Financial Services

AI agent for real-time price prediction and automated trading insights

Reduced manual intervention in forecasting and reporting workflows with an AI agent capable of handling real-time price predictions, executing analysis, and sending back KPI reports.

LEARN MORE