The opportunity
- One of Ukraine’s largest pharmaceutical manufacturers, manages nearly 100 open vacancies and 1,000 active candidates across Ukraine and Central Asia, generating up to 3,000 screening calls.
- The existing scripted voice bot struggled with unexpected answers, completing only 75% of conversations without human intervention. Recruiters had to manually verify results, while rigid scripts contributed to candidate drop-offs.
- The client needed an AI-powered recruiter capable of conducting natural conversations, assessing candidates against vacancy requirements, and automatically passing qualified applicants to HR.









