The ride-hailing services company with a unique mobile application

ConsultingEU Ride-hailing Services

Company

Uklon

Industry

Ride-hailing and Taxi

Country of the Company

EU

Type of Service

Consulting

Tasks

  • Develop a complex solution for taxi aggregator service
  • Analyze user feedback in various languages
  • Implement a multilingual pipeline
  • Establish quality control measures
  • Create custom-tailored categories

Challenges

Efficiently analyzing users’ feedback in various languages. The need for a multilingual pipeline, quality control measures, and the requirement for custom-tailored categories.

Solutions

  • Developed a complex solution for analyzing user feedback
  • Created a multilingual pipeline for processing reviews
  • Implemented quality control measures
  • Established custom-tailored categories for feedback analysis

Outcomes

  • Our comprehensive consulting solution resulted in a 20% decrease in the amount of negative feedback (1-2 stars)

Technologies Used

Python, NLTK

Tensorflow

Company

Uklon

Industry

Ride-hailing and Taxi

Country of the Company

EU

Type of Service

Consulting

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