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AI-powered client engagement and personalization agent

Company

NDA

Industry

Fitness & Wellness

Country of the Company

EU

Type of Service

Development

Tasks

  • Develop machine learning models to analyze client behavior, segment users, and predict preferences.
  • Build a personalized recommendation engine for workout plans, services, and offers.
  • Create a scheduling optimization model to align client availability with trainer resources.
  • Integrate a large language model as the conversational core of client’s in-app virtual assistant.
  • Fine-tune the LLM to reflect the company’s brand tone, gym-specific procedures, and customer support guidelines.
  • Build an ETL pipeline to unify data from client’s mobile app, gym systems, and CRM/ERP into a centralized repository.
  • Implement secure cloud storage for models, logs, and backups using AWS S3.

Challenges

  • Historical records were incomplete or noisy, limiting early model accuracy.
  • Client preferences shifted over time, requiring continuous model updates, while new clients or services lacked sufficient data for meaningful recommendations.
  • The LLM occasionally generated plausible but incorrect outputs.
  • The platform needed to comply with data privacy regulations such as GDPR while maintaining user trust.

Solutions

  • Client data used for modeling was anonymized using salted one-way hashes; personally identifiable information was excluded from analytics workflows.
  • Custom instructions, prompts, and reinforcement feedback were used to shape the assistant’s responses, ensuring brand consistency and accuracy in gym-related queries.
  • Built a robust data pipeline to extract, clean, and centralize information from multiple systems, improving data reliability for ML models.
  • Combined behavior prediction, segmentation, and recommendations into one agent that could adapt based on real-time user feedback and platform usage patterns.
  • The mobile app was updated with a clear privacy policy and tools for users to view, export, or delete their personal data.

Outcomes

  • Successfully deployed a secure and compliant AI assistant that recommends content, manages schedules, and engages clients in personalized conversations.
  • Improved user satisfaction through more relevant recommendations and faster response times.
  • Maintained data privacy and built trust with clients through transparent handling of sensitive information.
  • Laid a scalable foundation for ongoing machine learning improvements and LLM updates.

Technologies Used

Pandas

TensorFlow

PyTorch

Scikit-learn

FastAPI

MLflow

Docker

psycopg2

Company

NDA

Industry

Fitness & Wellness

Country of the Company

EU

Type of Service

Development

Learn about our impact through case studies

AI agent for real-time price prediction and automated trading insights

Company

NDA

Industry

Financial Services

Country of the Company

UK

Type of Service

Development

Tasks

  • Build a machine learning model to forecast price movements across selected trading instruments.
  • Develop an AI agent that interprets model outputs to inform automated decision-making processes.
  • Integrate reporting functionality to generate and deliver performance metrics and KPIs.
  • Implement an external trigger system (e.g., email and webhook) to automatically activate the agent and handle follow-up responses.

Challenges

  • Financial markets are unpredictable; historical patterns may not hold during major geopolitical events or policy changes, especially within the UK market.
  • Extracting predictive signals from structured market data and unstructured sources like news or social media required significant effort, with no guarantee of impact.
  • Embedding robust trading safeguards (e.g., stop-losses, position limits) that adapt dynamically to model confidence and market volatility.
  • Models trained on historical data could fail in live trading environments, particularly when trained on limited market cycles.

Solutions

  • Developed adaptive models with online learning capabilities to regularly retrain on new data and adjust to changing market trends.
  • Integrated macroeconomic indicators and real-time event data into the model to improve responsiveness to market shifts.
  • Used automated feature engineering (AutoFE) tools to rapidly test and refine a wide range of input variables.
  • Worked closely with financial experts to vet model features and interpret market behavior accurately.
  • Deployed advanced NLP pipelines to extract signals from news headlines, social sentiment, and regulatory updates.
  • Hosted models on high-performance infrastructure, optimizing serving latency and throughput using FastAPI.

Outcomes

  • Delivered an AI agent capable of handling real-time price predictions for multiple instruments.
  • Enabled automatic activation via email or webhook, with the agent retrieving inputs, executing analysis, and sending back KPI reports.
  • Reduced manual intervention in forecasting and reporting workflows.
  • Created a scalable foundation for automated decision-support tools in financial operations.

Technologies Used

Python

TensorFlow

llama-index

AWS

FastAPI

Gemini

Company

NDA

Industry

Financial Services

Country of the Company

UK

Type of Service

Development

Learn about our impact through case studies

AI assistant for enhanced online learning experience

Company

NDA

Industry

Education

Country of the Company

USA

Type of Service

Development

Tasks

  • Improve access to learning materials for platform users.
  • Convert unstructured content (PDFs and video presentations) into a searchable, structured format.
  • Enable fast and intuitive information retrieval through natural language queries.
  • Lay the groundwork for scalable AI-based learning tools.

Challenges

  • Much of learning content presented was locked in static formats like PDFs and recorded videos.
  • The lack of content structure made it difficult to implement intelligent search or any personalized assistance.

Solutions

  • Used OCR to digitize and structure course content from PDFs and video transcripts based on predefined business logic.
  • Implemented a vector database to index content semantically.
  • Deployed a Retrieval-Augmented Generation (RAG) system using the o3-mini large language model to enable contextual responses to user queries.
  • Built a simple, secure interface with Streamlit for learner access.
  • Hosted all infrastructure in AWS Cloud for scalability and performance.
  • Designed the solution as an MVP, with ongoing iterations based on user feedback.

Outcomes

  • Reduced time learners spend searching for relevant materials by over 70%.
  • Made course materials accessible via conversational queries, improving user interaction and satisfaction.
  • Established a solid infrastructure foundation for future AI features.
  • Continued platform development is supported by real-world usage insights and feedback from learners.

Technologies Used

Python

AWS

PaddleOCR

llamaindex

ChatGPT-o3 Mini

chromadb

PostgreSQL

Streamlit

Company

NDA

Industry

Education

Country of the Company

USA

Type of Service

Development

Learn about our impact through case studies

Low-latency container number recognition for automatic shipping

Company

NDA

Industry

Logistics

Country of the Company

EU

Type of Service

Development

Tasks

  • Automate the recognition of shipping container serial numbers.
  • Replace manual data entry processes to reduce operational errors.
  • Build a solution optimized for edge deployment with minimal computational resources.
  • Ensure high recognition accuracy and minimal latency in real-time logistics environments.

Challenges

  • Offered solution needed to be capable of running reliably on low-power edge devices in high-throughput environments.
  • The recognition system also had to meet strict accuracy standards, as manual errors in serial number entry led to shipment delays and inventory mismatches.

Solutions

  • Designed an OCR system tailored to edge devices, with lightweight, efficient algorithms.
  • Focused on optimizing text detection and recognition to meet low-latency requirements.
  • Implemented a dual-validation mechanism to ensure container serial number accuracy, significantly reducing the risk of incorrect readings.
  • Developed a user-friendly interface for easy integration with the client’s existing container tracking system.

Outcomes

  • Accelerated the logistics workflow, cutting time spent on container verification by 70%.
  • Reduced manual entry errors, improving data integrity and operational efficiency.
  • Enabled on-site, real-time container identification without reliance on cloud processing.
  • Delivered a scalable solution that can be deployed across multiple facilities with minimal infrastructure changes

Technologies Used

Python

YOLO v8

YOLO v11

OpenCV

pyTorch

SORT

Company

NDA

Industry

Logistics

Country of the Company

EU

Type of Service

Development

Learn about our impact through case studies

AI platform for streamlined design compliance and reduced project risks

Company

Compass GPT

Industry

AI

Country of the Company

USA

Type of Service

Development

Tasks

  • Develop a Generative AI-powered platform for design compliance.
  • Enable natural language queries of current IBC codes.
  • Incorporate ASCE 7-16 design standards into the platform.
  • Integrate IBC code tables and figures into tailored responses.
  • Allow iterative refinement of queries.
  • Generate project-specific building code review reports.
  • Ensure the platform is mobile and desktop ready.

Challenges

  • The main challenge was to develop an advanced Generative AI interface to address design compliance issues, reduce costly changes that derail project timelines and budgets, and provide easy access to design requirements and insights.

Solutions

  • Developed a Generative AI-powered platform with a ‘ChatGPT’ like interface.
  • Enabled tailored responses to natural language queries of current IBC codes.
  • Integrated key design parameters specified in ASCE 7-16 design standards.
  • Incorporated IBC code tables and figures into tailored responses.
  • Provided the ability to refine queries iteratively.
  • Generated project-specific building code review reports.
  • Ensured the platform is mobile and desktop ready.

Outcomes

  • Transformed the way users access design requirements and insights.
  • Improved efficiency in handling design compliance issues.
  • Reduced project timeline and budget overruns caused by non-compliance.

Technologies Used

LLM

Natural Language Processing (NLP)

Retrieval-Augmented Generation (RAG)

Mobile and Desktop Interface Technologies

COMPANY

Compass GPT

Industry

AI

Country of the Company

USA

Type of Service

Development

Learn about our impact through case studies

Leading data services company specializing in data consulting and digital marketing

Company

Artefact

Industry

Marketing

Country of the Company

UK

Type of Service

Development

Tasks

  • Build audience AI clusterization models based on behavior patterns
  • Develop models for splitting audience by conversion probability
  • Conduct in-depth audience analysis using data from various analytics platforms.

Challenges

Develop models that can optimally allocate budgets and estimate income generated from each marketing channel or advertisement. Additionally, conduct in-depth audience analysis using data obtained from various analytics platforms.

Solutions

  • Developed and adapted a multiplicative marketing mix model
  • Introduced two models for clustering the audience based on behavioral patterns and dividing the audience by probability of conversion.

Outcomes

  • A multiplicative marketing mix model was successfully developed and implemented
  • Two clustering models were introduced for more effective audience segmentation and targeting.

Technologies Used

Python (pystan, sklearn, pandas, pyspark, pymc3)

Company

Artefact

Industry

Marketing

Country of the Company

UK

Type of Service

Development

Learn about our impact through case studies

Platform for 24/7 real-time safety monitoring

Company

Everguard

Industry

Manufacturing

Country of the Company

USA

Type of Service

Development

Tasks

  • Develop AI algorithms with dashboards and web portal development
  • Implement and optimize CV algorithms for complex industrial environment cases
  • Data preparation and annotation for industrial use cases.

Challenges

The project involved developing multiple algorithms and solutions. Additionally, implementing and integrating web portals and dashboards with the platform required extensive data preparation and annotation.

Solutions

  • Designed and optimized CV algorithms for complex industrial scenarios
  • Integrated real-time location systems (RTLS) and other sensors with CV outputs
  • Developed dashboards and web portals for seamless usability.

Outcomes

  • Achieved design, implementation, and optimization of CV algorithms for complex environments
  • Successfully developed and optimized pipelines for performance improvement
  • Delivered minimal involvement in day-to-day tasks, thanks to local leadership and efficient solutions.

Technologies Used

Python

TensorFlow

PyTorch

C++

RTLS, Lidar, 1080p camera, thermal camera

Company

Everguard

Industry

Manufacturing

Country of the Company

USA

Type of Service

Development

Learn about our impact through case studies

Deep learning models for organic compound solubility and interactions prediction

Company

NDA

Industry

Pharmaceutical R&D

Country of the Company

NDA

Type of Service

Consulting

Tasks

  • Provide expert services in pharmaceutical R&D for developing deep learning models for drug discovery, including predictions of organic compound solubility and interactions with proteins and DNA.

Challenges

  • Accurately predicting the solubility of organic compounds.
  • Modeling complex interactions between drugs and biological targets (proteins, DNA).
  • Ensuring data privacy and security, adhering to industry regulations.
  • Integrating AI models with existing R&D workflows and systems.

Solutions

  • Specialized service combining ML expertise with chemistry and drug discovery.
  • Development and deployment of deep learning models to predict organic compound solubility and interactions with proteins/DNA.
  • Utilization of extensive datasets and advanced algorithms for accurate insights.
  • Seamless integration with existing R&D workflows to ensure minimal disruption.
  • Continuous support and model updates for adapting to new data and research needs.

Outcomes

  • Achieve a 15-20% reduction in research time and costs, accelerating the drug discovery process and improving the success rate of potential drug candidates.

Technologies Used

TensorFlow

PyTorch

Azure

AWS

COMPANY

NDA

Industry

Pharmaceutical

Country of the Company

NDA

Type of Service

Consulting

Learn about our impact through case studies

AI-driven tools for peak prediction and automatic peak integration

Company

NDA

Industry

Pharmaceutical R&D

Country of the Company

NDA

Type of Service

Consulting

Tasks

  • Develop an AI-driven ecosystem to enhance HPLC capabilities in pharmaceutical R&D, enabling peak prediction, automated integration, and compliance with regulatory standards and GMP.

Challenges

  • Accurate prediction of chromatogram peak retention times.
  • Automated and precise peak integration adhering to regulatory and GMP standards.
  • Ensuring data privacy and security in compliance with industry regulations.
  • Integration with existing laboratory information management systems (LIMS).

Solutions

  • Develop an AI-powered ecosystem to enhance HPLC capabilities.
  • Predict peak retention times and integrate peaks automatically per GMP and regulatory standards.
  • Utilize ML models trained on historical chromatographic data for real-time predictions and integrations.
  • Include a user-friendly interface for parameter monitoring and compliance.
  • Seamlessly integrate with existing LIMS for streamlined data management and record-keeping.

Outcomes

  • Achieve a 20-25% increase in operational efficiency, reducing manual workload and enhancing the accuracy of chromatographic analyses.

Technologies Used

TensorFlow

PyTorch

Azure

AWS

COMPANY

NDA

Industry

Pharmaceutical

Country of the Company

NDA

Type of Service

Consulting

Learn about our impact through case studies

Forecasting material consumption and sales

Company

NDA

Industry

Pharmaceutical

Country of the Company

NDA

Type of Service

Consulting

Tasks

  • Implement AI/ML solutions to forecast material consumption and sales, optimizing procurement, supply chain, and production quantities in the Pharma industry.

Challenges

  • Ensuring accurate data collection and seamless integration with existing systems.
  • Managing data privacy and security, adhering to GDPR and HIPAA regulations.
  • Maintaining model accuracy and adaptability to dynamic market conditions.

Solutions

  • Implement ARIMA and LSTM models for time series forecasting of material usage and sales.
  • Integrate models with ERP and CRM systems for seamless data flow.
  • Establish a robust data governance framework.
  • Enable continuous model retraining to adapt to market changes.
  • Enhance procurement planning and production schedules to reduce material waste.

Outcomes

  • Achieve a 10-15% reduction in material waste, improving overall efficiency and reducing costs.

Technologies Used

LSTM

Integration with ERP and CRM systems

Data Governance Framework

COMPANY

NDA

Industry

Pharmaceutical

Country of the Company

NDA

Type of Service

Consulting

Learn about our impact through case studies

Aniline reactor predictive maintenance

Company

NDA

Industry

Chemical Manufacturing

Country of the Company

NDA

Type of Service

Consulting

Tasks

  • Optimize data acquisition from multiple real-time sensors monitoring the aniline synthesis process.
  • Develop a Deep Learning algorithm to detect reactor issues using multisensor data.

Challenges

Key challenges included integrating real-time multisensor data, managing process variability, and developing a reliable AI model with limited failure data for accurate reactor issue detection.

Solutions

  • A complex Neural Network model was developed to perform sensor data fusion and predict reactor hard stop.

Outcomes

  • The developed Neural Network model introduced additional control capabilities and improved process visibility, resulting in a 40% reduction in reactor failures.

Technologies Used

PyTorch

LSTM

CNN

COMPANY

NDA

Industry

Chemical Manufacturing

Country of the Company

NDA

Type of Service

Consulting

Learn about our impact through case studies

Global leader in pharmaceutical innovation and R&D

Company

Servier

Industry

Pharmaceutical

Country of the Company

EU

Type of Service

Development

Tasks

  • Audit current IT architecture.
  • Analyze reporting processes across departments.
  • Recommend solutions for analytic function optimization.
  • Gather requirements for reporting and analytics.
  • Define master data systems for each category.
  • Propose new IT architecture for system integration.
  • Outline development plan for the new system.

Challenges

The main challenge was to develop a comprehensive strategy to automate data collection and reporting processes, integrate various data systems, and improve data-driven decision-making capabilities for Servier Ukraine.

Solutions

  • Established unified reporting standards for all data categories.
  • Created a single Master Data system per category.
  • Enabled automated data exchange across systems to reduce manual tasks.
  • Built an automated reporting system for recurring reports.
  • Recommended MS Power BI as the primary reporting tool.

Outcomes

  • Automated data collection and reporting.
  • Enhanced data integration and minimized silos.
  • Strengthened decision-making with predictive analytics.
  • Reduced manual tasks, boosting data efficiency.
  • Improved user experience with a modern interface.

Technologies Used

MS Power BI

Data warehouse (AWS Redshift, Google BigQuery)

Company

Servier

Industry

Pharmaceutical

Country of the Company

EU

Type of Service

Consulting/Development

Learn about our impact through case studies

Platform simplifying venture capital for fund managers and founders

Company

Odin

Industry

Financial Services

Country of the Company

USA

Type of Service

Development

Tasks

  • Develop a classification model to help customers understand their spending habits.
  • Create an adjustable ML model to profile credit and debit transactions.
  • Build a clustering ensemble to define regular and irregular transactions.

Challenges

The main challenge was to create a competitive advantage by utilizing AI to distinguish the financial app from others and to grow expertise in advanced analytics and machine learning.

Solutions

  • An adjustable ML model that profiles customer transactions by merchant, purchase type, and income.
  • A clustering ensemble that categorizes each user’s transactions as regular or irregular.

Outcomes

  • The ML saving advisor became one of the most used features of the app.
  • The first version of the model allowed accurate labeling of regular and irregular transactions in 80% of cases.

Technologies Used

Python (scikit-learn, gradient boosting)

Data warehouse (AWS Redshift, Google BigQuery)

Power BI

Company

Odin

Industry

Financial Services

Country of the Company

USA

Type of Service

Development

Learn about our impact through case studies

A global provider of corporate payment and employee benefit solutions

Company

Edenred

Industry

Financial Services

Country of the Company

EU

Type of Service

Consulting/Development

Tasks

  • Developed visualizations for client segments and profiles
  • Predicted churn likelihood with machine learning models
  • Set up data warehouse and database schema
  • Automated data updates for Power BI dashboard
  • Implemented alert system for data updates and exchanges
  • Created tools for churn retention strategies
  • Compiled detailed project documentation

Challenges

Building a robust data infrastructure and predictive models for effective churn retention.

Solutions

  • Set up a data warehouse (likely AWS Redshift or Google BigQuery).
  • Use scikit-learn models and gradient boosting for churn prediction.
  • Automate data processes and implement retention strategies.

Outcomes

Improved client retention and data-driven decision-making through advanced analytics.

Technologies Used

Python (scikit-learn, gradient boosting)

Data warehouse (AWS Redshift, Google BigQuery)

Power BI

Company

Edenred

Industry

Financial Services

Country of the Company

EU

Type of Service

Consulting/Development

Learn about our impact through case studies