AI chatbot development company

We enhance classic chatbot development service practices with AI to make support more efficient and improve customer experiences.

AI chatbot development company

We enhance classic chatbot development service practices with AI to make support more efficient and improve customer experiences.

Our chatbot development services

Natural language processing

Our team uses NLP, which allows custom chatbots to understand and interpret human speech, including dialects and slang, providing a more natural and effective interaction with users

Integration practices

Chatbots can be integrated with a variety of company’s systems and communication channels, such as websites, mobile apps, and social media platforms, providing omnichannel support.

Personalization

With your business goals in mind, we’ll utilize the history of personalized interactions to adapt chatbots to each user. Rest assured, the chatbot remembers even their dog’s nickname, if needed!

Model fine-tuning

To make chatbot development services budget-friendly with no loss in capabilities, we use pre-trained models. By fine-tuning, we avoid the risk of irrelevant answers or “hallucinations”, to cover companies’ needs responsibly.

Cloud computing

The use of cloud platforms ensures the scalability and reliability of our AI solutions, allowing us to process huge amounts of data and support a large number of simultaneous users.

Bring your customer service

to a brand new level!

Start integrating AI chatbots with us

How Data Science UA
can benefit your company

We implement best practices for AI chatbot solutions to leave competitors behind and optimize support costs for hundreds of companies.

Consulting

AI Strategy Development

  • We build strategies to implement AI-driven chatbots into existing software and align them with your current workflow. Chatbot development service for websites and other platforms ensures maximum productivity in your customer interactions.

Data mining and training pipelines

  • We create reliable data pipelines for training chatbots on frameworks such as TensorFlow, and PyTorch. These guarantee the integrity of datasets and high-quality insights to improve chatbot learning and performance.

Ongoing support

  • Our team provides continuous monitoring and updates for chatbots. This way, we make sure our chatbot development services assist clients in staying ahead of the curve.

Development

AI chatbot solutions

  • Custom chatbot development services developed by Data Science UA use the most up-to-date frameworks. They allow for improved customer satisfaction and faster support – all according to your business needs.

NLP solutions

  • Our chatbot design uses language models that comprehend user intent, context, and sentiment, solving complex queries, to deliver more accurate and human-like conversations. We utilize technologies like OpenAI APIs, Google’s Speech-to-Text API, and Microsoft Azure’s Speech-to-Text for language recognition.

Fine-Tuning

  • Our use of pre-trained models includes BERT, and GPT for fine-tuning chatbots in specialized domains, ensuring superior performance, higher accuracy, and scalability to match specific business needs.

Custom AI chatbot integration

Here are a few types of chatbots that assist both customers and employees, no matter the industry

GPT-Based Chatbots

Agents that leverage LLMs to give natural, context-aware responses can be integrated into any system or platform.

Customized AI Voice Assistants

Personalized user experiences and hands-free interaction are facilitated with AI-driven voice interfaces.

Transactional Chatbots

Bots designed to enable secure financial transactions, bookings, and order processing within organizations.

Custom CRM/ERP Bots

Whether to manage employee tasks or automate sales follow-ups, AI chatbots can be integrated with existing workflows.

Help Desk & IT Support Bots

Enhance local HRM or ticketing systems with AI-powered assistants that resolve technical queries and provide automated IT support.

Our technology stack

Our experts utilize a wide range of chatbot development tools for impactful results.

Machine Learning

Natural Language Processing

Speech Recognition

Computer Vision

Cloud Computing

Reinforcement learning

Clustering

Embedding Generation

Intent Detection

Sentiment Analysis

GPT Variants

BERT Variants

Google’sSpeech-to-Text API

Microsoft Azure’s Speech-to-Tex

NLP toolkit

PyTorch

Tensorflow

Keras

SpaCy

LangChain

Power BI

Qlik

Matplotlib

ggplot2

Plotly

Python

Scala

SQL

C++

JavaScript

Seq2Seq

Encoder-Decoder

Retriever- Generator

Pointer-Generator

RNN

AWS

Google Cloud

Azure

IBM Cloud

Oracle Cloud

Elsaticsearch

Weaviate

PostgreSQL

Pinecone

Neo4j

Why choose our AI chatbot
development services

Being an AI chatbot development company with 8+ years of experience, we build AI that facilitates business profitability.

Expertise and Experience

  • Deep knowledge: diverse experience and expert teams, delivering superior chatbot app development services.
  • Various applications: used across industries, from e-commerce to pharma.

COMPREHENSIVE APPROACH

  • End-to-end solutions: from initial concept and development to deployment and optimization – we’re with you.
  • Data safety: always focusing on system’s security and robustness.

PROVEN RESULTS

  • Increased availability: chatbots work 24/7, providing constant customer support without interruption.
  • Lower cost: by automating tasks, we reduce staff costs, and increase business processes efficiency.

SCALABILITY

  • Pre-trained models: solutions that easily fit into existing software and systems.
  • Cloud services: tools allowing for massive amounts of simultaneous users.

Ongoing Support

  • Data analysis: collecting valuable customer data for informed business decisions.
  • Fine-tuning: continuously enhancing existing AI solutions for competitive advantage.

Customization

  • Brand identity: AI chatbot design that takes any language, tone of voice, and functionality into account.
  • Personalization: responses that are tailored to customer behavior and needs.

Your customers are not the only ones who will notice the change – start integrating AI chatbots into your business processes and feel the difference!

Why choose Data Science UA

Being an AI chatbot development company with 8+ years of experience, we build AI that facilitates business profitability.

Expertise and Experience

  • Deep knowledge: diverse experience and expert teams, delivering superior chatbot app development services.
    Various applications: used across industries, from e-commerce to pharma.

Comprehensive Services

  • End-to-end solutions: from initial concept and development to deployment and optimization – we’re with you.
    Data safety: always focusing on system’s security and robustness.

CUSTOMIZATION

  • Brand identity: AI chatbot design that takes any language, tone of voice, and functionality into account.
    Personalization: responses that are tailored to customer behavior and needs.

SCALABILITY

  • Pre-trained models: solutions that easily fit into existing software and systems.
    Cloud services: tools allowing for massive amounts of simultaneous users.

PROVEN RESULTS

  • Increased availability: chatbots work 24/7, providing constant customer support without interruption.
    Lower cost: by automating tasks, we reduce staff costs, and increase business processes efficiency.

ONGOING SUPPORT

  • Data analysis: collecting valuable customer data for informed business decisions.
    Fine-tuning: continuously enhancing existing AI solutions for competitive advantage

Choose AI chatbots now, get tangible results later!
Smart solutions await

Get a consultation

Industries we work with

Pharmaceutical

Accelerating drug discovery with advanced analytics and ML.

  • NLP algorithms
  • Real-time Analytics
  • Custom Dashboards
  • Predictive Modeling

Pharmaceutical

Fintech

Improving safety and speed in financial services.

  • Advanced Fraud Detection
  • Personalized Banking
  • Custom Dashboards
  • Efficient Risk Management

Fintech

Manufacturing

Enhancing workforce well-being and operational success with customized AI solutions.

  • Adaptive Manufacturing AI
  • Real-time Analytics
  • Custom Dashboards
  • Resource Optimization
  • Error-Free Automation

Manufacturing

Chemistry

AI transforms the chemistry industry with advanced data-driven solutions.

  • Molecular Modeling and Simulation
  • Predictive Chemical Synthesis and Reaction Monitoring
  • Custom Data Visualization and Real-Time Optimization

Chemistry

Retail & E-commerce

Transforming the shopping experience with innovative data solutions and AI.

  • Personalized Recommendations
  • Real-time Inventory Management
  • Customer Behavior Analytics
  • Predictive Sales Forecasting

Retail &
E-commerce

Green Energy

Revolutionizing renewable energy with cutting-edge technology and data insights.

  • Smart Grid Optimization
  • Real-time Energy Monitoring
  • Predictive Maintenance
  • Custom Energy Dashboards

Green Energy

Choose AI chatbots now, get tangible results later!

Smart solutions await

Our AI chatbot development approach

We guarantee AI chatbot development services that will become a perfect fit for your company:

Discovery

Defining the objectives of your chatbot and exploring how it can change user interactions.

Data Preparation

Leveraging our NLP expertise to organize and optimize data and ensure the solution's peak performance.

Model Development

Designing, training, and optimizing models for accurate intent recognition and response generation.

Testing

Refining and validating the models for maximum reliability and customer satisfaction.

Deployment

Integrating your AI chatbot into target platforms (website, application, social media) and adapting server configuration for stable performance.

Ongoing Support

Monitoring performance, namely user satisfaction and response accuracy, and updating the AI chatbot with new data and user requests.

Discovery

Data Preparation

Model Development

Testing

Deployment

Ongoing Support

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Case Studies

Explore how our AI solutions bring impactful outcomes to companies across industries.

AI platform for streamlined design compliance and reduced project risks

Developed a generative AI-powered interface for IBC and ASCE queries, enabled iterative refinement, integrated design standards, and optimized mobile/desktop usability.

A global "Big Four" accounting and consulting firm

Developed a secure platform for client-consultant interactions, enhancing analytics and reporting capabilities.

Outreach platform for sales acceleration and risk reduction

Released real-time audio and text recognition for instant seller info, added video and audio customization, and improved multi-language audio data annotation.

What clients say about us:

High quality, authority, responsibility.

Thorough approach, attentiveness to details and requirements, high speed of search, and quality of the candidates. During our collaboration, we’ve widened our DS team with 5 new employees with the company’s active assistance.

We think that they have the best pool of AI talents in Ukraine.

Data Science UA helped us to attract highly qualified talents. We ask for help in closing positions in Machine Learning and AI directions. With the help of this company we hired around 10 AI Specialists.

Their recruiting standards are definitely worth mentioning.

Quick feedback and flexibility to meet our point of view. They show a high level of professionalism in their processes and communications. We are happy with the team members their team has found for us.

What clients say about us:

Other industries

Looking for ways to implement AI chatbots smoothly?

Our experts are ready to assist you in selecting the right course of action right now.

    FAQ

    What is the difference between chatbots and conversational AI?

    Most chatbots rely on scripted dialogues and have limited ability to understand the context or learn from interactions. On the other hand, conversational AI is much broader and involves technologies such as natural language processing and machine learning, making a system able to understand, learn, and give human-like responses.

    Can Data Science UA tailor a chatbot for me?

    Yes, Data Science UA can customize chatbots to fit your specific needs. This could involve chatbot development services like testing the chatbot’s responses, integrating it with your systems, and aligning it with your business objectives. We can also embed industry-specific knowledge and personality traits that best resonate with your target audience to enhance user engagement.

    How does the chatbot align with my brand identity?

    In our chatbot development solutions, we pay attention to tone and language, design, functionality, and response consistency. This will make sure the end result fully aligns with your brand identity.

    Can the chatbots be integrated with existing systems?

    Of course, they can! Our AI chatbot development services provide for smooth integration with CRM platforms, e-commerce systems, helpdesk software, and many other options. You may therefore access real-time data and personalized responses. The chatbot just becomes an efficient extension of your current business operations.

    How long does building a chatbot really take?

    Usually, a basic chatbot could take a few weeks, while more advanced solutions using machine learning and comprehensive integrations will take several months. A well-thought-out plan for AI chatbot app development services that includes clear goal setting and requirements gathering paves the way for realistic timelines and success in deployment.